3 Aspect of Business Where a Business Mentor Can Benefit Your Business
A business mentor is someone with years and
more likely, decades of experience in business for themselves. They have been
through the ‘school of hard knocks’ growing their own businesses and advising
business owners on how to navigate through the maze that can often be
experienced in growing a business.
A business mentor is different to a business coach due to their
depth of experience in business. Often business coaches haven’t owned a
business at all, or have only owned the one business so their experience is not
deep and comprehensive.
Business mentors can have various different
skill sets and experience on different topics related to business and not all
mentors will have the same experience or ability to advise business owners on
all topics related to business management and growth.
The 5
Aspects a Business Mentor Can Benefit Your Business include…
1. Employees
Hiring and managing employees is a people skill and it’s an aspect of business that’s very important to have skills in.
Due to the majority of business owners being an employee before going into business for themselves, their experience with people from a hiring and managing point of view can be limited. This is where a business mentor can assist.
Skills that a business mentor can assist you in are with identifying
the best candidates in interviews. Often the most experienced people are not
the best employees. Their work ethic, level of integrity – that Warren
Buffet states is the most important
trait to choose potential employees on, and initiative are important traits to
look for in employee candidate interviews. It can be difficult to identify them
all without a lot of experience.
2. Understanding financials
Financials is a big topic to understand as
a business owner and one that few business owners do understand anywhere near
the level they need to. It’s often something they want to delegate to their
accountant or bookkeeper however, it’s not their business so their interest
will be nowhere near as strong as your own in seeing the business healthy and
profitable.
Financials don’t require years of study to
understand and not even many months, with a good business mentor.
One simple aspect of financials includes
selection of the Chart of Accounts categories so that is clearly reflects what
is a Cost of Sale and necessary as a direct cost in obtaining sales. In a
service business that would include the technical staff being shown as a Cost
of Sale as their time is what’s being sold so it is a direct cost and necessary
cost of obtaining sales.
Another important aspect where a business
mentor can assist is identifying the prices to sell products and/or services
at, based on gross margins, with employee labour considered a Cost of Sale. To
identify sales prices the mentor would need to look at the overheads of the business,
the operating profit currently and the sale price.
The aim is to sell at a price where the
gross margin is high enough to cover the overheads (as a percentage of revenue)
to achieve a desired or minimum operating profit margin.
A good business mentor with a lot of
experience with financials and especially ratios can help to identify the
target operating profit margin based on the sale price. This is one of the most
important aspects of business to get right and understand.
3. Systems
As a business grows it will become more
dependent on systems. Systems are needed to induce employees into a business,
to get them up to speed and fully productive in their role as soon as possible.
Systems can be in the form of processes,
policies and procedures and a good mentor with experience with systems will
understand how far to take the systems in the business, depending on the long
term goals of the owner. In a business where the systems will support
interstate or even international growth they will need to be far more
comprehensive than a business that may max out at thirty employees over ten
years.
Systems support the smooth operation and
growth of a business. They define the function of roles within the business.
They also provide a key ingredient of the structure necessary to grow a
business and for it to be efficient as it grows.
The other key ingredient that complements
systems is KPIs.
KPIs are mechanisms that keep employees
accountable to a performance standard and for the employee to see their
contribution to the overall business from their role’s perspective. The KPIs
effectively ‘glue’ an employee to their role and use of systems associated with
their role.
A business mentor can assist with simple
but very important systems such as job descriptions and KPIs association with
positions.
There are many more aspects of a business
that an experienced business mentor can assist you to grow your business.
If you’re considering growing your business
faster, or to improve its profitability or to set it up ready for a general
manager or CEO to take over management and growth of the business, for these
and many more reasons a business mentor is a worthwhile consideration to take
the trial and error out of growing your business. It’s why business
mentoring is a fast growing industry.
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